Privacy Policy

Effective Date: June 25, 2026

At Stone River Customs, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we safeguard it when you visit our website or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by our payment processor)

  • Product customization details

  • Uploaded images, logos, or artwork

  • IP address

  • Browser and device information

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Personalize custom products

  • Contact you regarding your order

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

We only collect information necessary to operate our business.

Payment Information

Stone River Customs does not store or have access to your full credit or debit card information.

Payments are securely processed through trusted third-party payment processors, including Stripe and other supported payment providers.

Shipping Information

Your shipping information may be shared with shipping providers such as USPS, UPS, FedEx, Shippo, or other carriers solely for the purpose of delivering your order.

Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Analyze website traffic

  • Enhance your shopping experience

You may disable cookies through your browser settings, although doing so may affect certain website features.

Marketing Emails

If you choose to subscribe to our email list, we may occasionally send updates, promotions, or announcements.

You may unsubscribe at any time using the unsubscribe link included in our emails.

Information Sharing

We do not sell, rent, or trade your personal information.

We only share information with trusted third-party service providers when necessary to:

  • Process payments

  • Ship your order

  • Operate our website

  • Comply with legal requirements

Data Security

We take reasonable administrative, technical, and physical measures to help protect your personal information.

While no method of electronic transmission or storage is completely secure, we strive to use commercially reasonable safeguards to protect your information.

Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

Your Rights

You may contact us at any time to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information, where permitted by law

  • Ask questions about how your information is used

Some information may be retained as required by law, tax regulations, or business recordkeeping requirements.

Changes to This Privacy Policy

Stone River Customs reserves the right to update this Privacy Policy at any time.

Changes become effective immediately upon posting to this page. The Effective Date at the top of this policy will be updated whenever revisions are made.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Stone River Customs

P.O. Box 231

Pleasant View, TN 37146

Email: info@stonerivercustoms.com

Phone: (615) 766-0821

Website: https://stonerivercustoms.com

Thank you for trusting Stone River Customs. We appreciate the opportunity to create quality custom products while respecting and protecting your privacy.